Customer Feedback
Here you will find genuine testimonials from just some of our customers who wanted to let us know their views.
What our customers say...
Mr. C. from Dalgety Bay: “Good job – I would gladly recommend to others, Thanks!”
Mr. & Mrs. J. from Cowdenbeath: “Full marks!”
Mr. & Mrs. W. from Dunfermline: “Completed job is now very satisfactory & we are well pleased with the results. Thank you!”
Mrs. McP. from Dalgety Bay: “A very good job competently done.”
Mr. & Mrs. T. from Dunfermline: “Very pleased with job. Well worth the cost. Men were very pleasant to talk to. Thank you.”
Mr. & Mrs. M. from Currie: “Friendly, efficient, competent guys. Excellent job done. We are very pleased with the finished job”
Mrs. J. from Lochgelly: “Excellent standard of installation. Completed within expected timescale. Would definitely recommend to others.”
Mr. & Mrs. A. from Edinburgh: “Throughout our negotiations and the work, we have been very impressed with your promptness, honesty and attention to detail. Something which in this day and age is not common”
Mr. & Mrs. F. from Edinburgh: “Very happy with all aspects of dealing with your company”
Survey Results
In a survey of 80 of our customers, we asked how they rated us on the following criteria based on their experience of our services.
- Quality of Installation: 88.75% scored 8 out of 10 or higher
(average score = 9.48) - General Tidiness: 85.71% scored 8 out of 10 or higher
(average score = 9.32) - Attention to Detail: 83.95% scored 8 out of 10 or higher
(average score = 9.19) - Clarity of Information: 91.02% scored 8 out of 10 or higher
(average score = 9.55) - Overall Rating: 88.75% scored 8 out of 10 or higher
(average score = 9.48 )
Over 76% of respondents gave us 10 out of 10 for ALL the above!
When we asked our customers whether they would recommend us to others an astonishing 97.5% said YES.